Privacy Policy

Next Level operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a customized shopping experience (the "Services"). Next Level is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal data collected or processed by us

When we use the term "personal data," we refer to information that can identify or reasonably be linked to you or another person. Personal data does not include information that has been collected anonymously or anonymized so that it cannot be identified or reasonably linked to you. We may collect or process the following categories of personal data, including inferences drawn from them, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact information,including your name, address, billing address, delivery address, telephone number and email address. 
• Financial information,including credit card, debit card and bank account numbers, payment card information, bank account information, transaction details, payment type, payment confirmation and other payment details. 
• Account information,including your username, password, security questions, preferences, and settings. 
• Transaction information,including the items you view, add to your cart, add to your wish list, or purchase, return, exchange, or cancel, as well as your past transactions. 
• Communications with us,including the information you include in communications with us, for example when submitting a customer support request. 
• Device information,including information about your device, browser or network connection, your IP address and other unique identifiers. 
• Usage Information,including information about your interaction with the Services, including how and when you interact with or navigate the Services. 

Personal sources of information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; 
• Automatically through the Services,including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; 
• From our service providers,including when we engage them to provide certain technologies and when they collect or process your personal data on our behalf; 
• From our partners or other third parties.

How we use your personal data

Depending on how you interact with us or the services you use, we may use personal information for the following purposes:

• Providing, customizing, and improving the Services.We use your personal information to provide you with the Services, including fulfilling our contracts with you, processing your payments, fulfilling your orders, remembering your preferences and the items you are interested in, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a customized shopping experience for you, for example, by recommending products related to your alternatives. This may include using your personal information to better customize and improve the Services. 
• Marketing and Advertising.We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional messages via email, text message, or regular mail, and sending you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your shopping cart and other activities on the Services. 
• Security and fraud prevention. We use your personal information to authenticate your account, ensure a secure payment and shopping experience, detect, investigate, and take action regarding potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our services. When you use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other login information with third parties.
• Communication with you. We use your personal information to provide you with customer support, respond to your inquiries, provide you with effective services, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies; to investigate or participate in civil disclosures, potential or actual litigation or other adversarial legal proceedings; and to enforce or investigate potential violations of our terms or policies.

How we share personal information

Under certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• With business and marketing partners to provide you with marketing services and serve ads. For example, we use Shopify to help deliver personalized ads with third-party services based on your online activities across different retailers and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you to show you targeted ads and marketing based on your online activities across different retailers and websites. You can exercise your right to opt out of this use here .  
• When you instruct, request, or otherwise consent to us sharing certain information with third parties, for example, to send you products or through your use of social media widgets or login integrations.
• With our affiliated companies or elsewhere within our group of companies.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services will be transferred to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, to provide and improve the Services for you. To protect, grow, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and the rights you may have, please see the Shopify Consumer Privacy Policy . Depending on where you live, you may be able to exercise certain rights regarding your personal data here: Link to the Shopify Privacy Portal .   

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of any information contained therein. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of such third-party platforms, without limitation regarding their use by us or any third party. Our inclusion of such links does not, in itself, constitute an endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below and request that we delete that information. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined under applicable law) personal information from anyone under the age of 16.

Security and storage of your data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, the information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information with us.

How long we retain your personal information depends on a variety of factors, including whether we need the information to manage your account, provide you with services, comply with our legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights and choices

Depending on where you live, you may be entitled to some or all of the rights listed below regarding your personal data. However, these rights are not absolute and only apply in limited circumstances. In certain cases, we may refuse your request to the extent permitted by law.

• Right to access/information. You may have the right to request access to the personal information we hold about you.
• Right to erasure. You may have the right to request that we delete the personal data we hold about you.
• Right to rectification. You may have the right to request the rectification of inaccurate personal data we hold about you.
• Right to data portability. You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer that information to a third party.
• Right to object to sale or transfer for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information or the processing of your personal information for purposes that are considered "targeted advertising" under applicable data protection laws. You can exercise your right to opt out of these uses here . Please note: When you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we automatically treat this as an opt-out request for the device and browser you use to visit the website. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to the account as well. For more information about Global Privacy Control, please visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other Do Not Track signals that may be sent by your web browser or device. 
• Managing your communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders.

You can exercise these rights where indicated in the Services or by contacting us using the contact details provided below. For more information about Shopify's use of your personal data and your rights, including rights related to the data Shopify processes, please visit https://privacy.shopify.com/en.

We will not discriminate against you if you exercise any of these rights. We may need to verify your identity before processing your requests, where permitted or required by applicable law. Under applicable law, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, we will require proof of your authority to act on your behalf. You may be required to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

complaints

If you have any complaints about the processing of your personal data, please contact us using the contact details below. Depending on where you live, you may have the right to object to our decision by contacting us using the contact details below or by submitting your complaint to your local data protection authority. For the EEA, you can finda list of relevant data protection supervisory authorities here. 

International conversations

Please note that we may transfer, store and process your personal data outside the country in which you live.

When we transfer your personal data from the European Economic Area or the United Kingdom, we rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts from the relevant competent authority in the United Kingdom, where applicable, unless the data transfer takes place in a country that has been proven to provide an adequate level of protection.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and notify you of the change in policy in accordance with applicable law.

contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights to which you are entitled, please call or email us at info.nextlevel24@gmail.com or contact us at In der Au 39, Ladenburg, 68526, DE. For the purposes of applicable data protection laws, we are the data controller of your personal data.